top of page

Net Dollar Retention Rate

With

Kris Beible

2a084b_1de83f4746f0481f84a1be82b7691cd6~mv2 (12).webp

SaaS Metrics & Benchmarks



In this episode of the Metrics that Measure Up, Kristopher Beible, Vice President at Software Equity Group discusses the importance of Net Dollar Retention on SaaS company enterprise value, both for public and private companies. Based upon insights gained from over 100 private B2B SaaS company acquisitions, Kris shares how Net Dollar Retention & Gross Dollar Retention have become the top KPI that acquirers ask about in the early stage of private SaaS company acquisition due diligence Other topics discussed include how private SaaS company acquirers have increased the priority of Gross and Net Dollar Retention rates since the on-set of COVID.  We also discuss why companies need to develop a cohort-based understanding of customer acquisition costs and customer retention rates PRIOR to starting a strategic financing initiative.  In fact, a cohort-based analysis should be applied to operational decisions 12-24 months prior to starting any investment process.

Related Podcasts

State of the Cloud 2023 pt. 1

Janelle Teng

Bessemer Venture Partners

State of the Cloud 2023 pt. 2

Janelle Teng

Bessemer Venture Partners

The State of SaaS & AI - By the Numbers

Brad van Leeuwen

Cledara

bottom of page